Privacy Policy
Effective Date: December 1, 2012
Last Updated: March 12, 2024
1. Introduction
Welcome to Citco Capital (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us through our website, services, and other channels.
By engaging with Citco Capital, you consent to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
We may collect and process the following types of information:
a. Personal Identification Information
- Examples: Name, address, email address, phone number, date of birth, government-issued identification numbers.
- Purpose: To verify your identity, communicate with you, and provide our investment services.
b. Financial Information
- Examples: Bank account details, financial statements, investment history, credit information.
- Purpose: To assess investment opportunities, manage your investments, and comply with financial regulations.
c. Technical Data
- Examples: IP address, browser type, device information, usage data.
- Purpose: To enhance our website functionality, improve user experience, and for security purposes.
d. Professional Information
- Examples: Employment history, educational background, professional certifications.
- Purpose: To evaluate your investment qualifications and provide tailored investment opportunities.
3. How We Use Your Information
We utilize the collected information for various purposes, including:
- Providing Services: To offer and manage investment opportunities across gold, agriculture, manufacturing, logistics, and real estate sectors.
- Communication: To respond to inquiries, send updates, and notify you about changes to our services.
- Compliance: To adhere to legal obligations, including anti-money laundering (AML) and know your customer (KYC) regulations.
- Improvement: To analyze and enhance our services, website functionality, and user experience.
- Security: To protect against unauthorized access, fraud, and other security threats.
4. Sharing Your Information
We may share your information in the following circumstances:
- With Service Providers: Trusted third parties who assist us in operating our business, such as IT services, payment processors, and data analytics providers.
- Legal Requirements: When required by law, regulation, or legal process, including to protect our rights or comply with governmental requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
- Partners and Affiliates: With our international collaborators and partners, including the German government, to facilitate investment opportunities and services.
Note: We do not sell your personal information to third parties for marketing purposes.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information, including:
- Encryption: Use of SSL/TLS encryption for data transmission.
- Access Controls: Restricting access to personal data to authorized personnel only.
- Regular Audits: Conducting security assessments and audits to identify and mitigate vulnerabilities.
- Incident Response: Having protocols in place to address data breaches or security incidents promptly.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request access to the personal information we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data under certain conditions.
- Restriction of Processing: Request limitations on how we process your data.
- Data Portability: Request transfer of your data to another service provider.
- Objection: Object to the processing of your data for specific purposes, such as direct marketing.
To exercise these rights, please contact us using the contact details provided below. We may require verification of your identity before processing your request.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our website. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
8. Third-Party Services
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party services you use.
9. International Data Transfers
As an Ireland-based company with strong international collaborations, including partnerships with the German government, your data may be transferred to and processed in countries outside your residence. We ensure that such transfers comply with applicable data protection laws, including the General Data Protection Regulation (GDPR).
10. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Citco Capital
1 Hanover Quay
Suite 15B
Dublin 1, D01 VY25
Ireland
Email: privacy@citcocapital.com